Our Commitment to You
The company and its subsidiaries are committed to protecting the security of your personal information that we hold. We (referred to as “we” in this notice) will use reasonable efforts to protect the security and confidentiality of the personal information we hold and ensure that such information is only used for legitimate business purposes related to the management of your account or services. This Privacy Policy (“Privacy Policy”) details our approach to privacy protection and how we collect and use your personal information.
“Personal data” or “personal information” as referred to in this notice means any information, data, or data element, whether in electronic or other form, that, alone or in combination with other elements, can be used to identify, track, or discover your identity. Certain data privacy laws define personal data to include specific elements or terms. If such data privacy laws apply to our processing of your personal data, then “personal data” and “personal information” include the specific elements and terms required by such laws.
We reserve the right to modify this Privacy Policy at any time for any reason. Any modifications will be reflected in a revised policy posted on the website (“Website”), and we will notify you of the changes by updating the “Revision Date” displayed in the Privacy Policy. If we believe such changes will have a material impact on your privacy rights, we will provide you with separate notice.
Collecting Your Information. We may collect your information in a variety of ways, including when you provide information directly to us or when you visit our website. The categories of information we collect (including information collected in the past 12 months) include:
Information you provide to us. Generally, this refers to information you choose to provide when completing an online purchase or creating an account, including: (1) commercial information, such as purchase date, items purchased, and purchase amount; (2) customer service information, such as customer support conversations, feedback, and survey responses; (3) customer record information, such as your name, email address, phone number, and residential address; and (4) any other information you may provide to us.
We may collect resumes, cover letters, and references from job applicants, and we may also collect “sensitive personal information” (as defined by applicable law) from employees, such as social security numbers, financial account information, and medical benefits information. We will only use this information to manage your employment relationship with our company. We do not “sell” or “share” sensitive personal information.
Information we collect about you. When you access, use, or browse this website, our servers automatically collect information about you, such as your IP address, operating system, browser version, referring website address, the pages you visit on this website, the date and time of your visit, device and usage information (such as language preferences, referring URL, country/region, location), how and when you use our services, and other technical information. If you access this website via a mobile device, we also collect information about the type of mobile device you use.
We may also collect de-identified data or infer information from the categories of information described in this Privacy Policy. We will not re-identify or attempt to re-identify any de-identified information we collect under this Privacy Policy.
Use of Information. In the past 12 months, we have used your information for the following business and commercial purposes:
Operating and improving our business. We use your information to provide you with services, improve business efficiency, and improve our website, products, and services.
Processing transactions and providing customer service. We use your information to complete purchases, send you confirmations and administrative information, and perform customer service functions.
Marketing and advertising. We use your information to market our services to you, personalize the website, and provide you with information we believe may be of interest to you, such as articles, news, or information about various promotions and products.
Analytics. We use your information to help us better understand your interests and needs, such as by analyzing and researching your use of the website, products, and services. We may monitor and analyze usage and trends to compile statistical information, which may be used internally or provided to third parties.
Security and fraud prevention. We use your information to perform website security and fraud prevention functions.
Legal requirements. We may use your information as required by law, for compliance purposes, or as we deem necessary to investigate or remedy any actual or potential violations of our policies, or to protect the rights, property, and safety of others.
Information Sharing. We may share the categories of information described above with third parties who provide services to us or on our behalf. We do not control these third parties or how they use your information. In the past 12 months, the categories of third parties with whom we have shared information include: (1) service providers and vendors; (2) marketing partners and advertising networks; (3) data analytics providers; (4) payment processing providers; (5) our affiliates and subsidiaries; (6) social networks; and (7) other parties with whom we share information due to business transfers and for legal, security, fraud prevention, and law enforcement purposes.
We share your information with these third parties for the following business purposes:
Operating and improving our business. We share your information with third-party service providers to help us provide services to you, improve business efficiency, and enhance our products and services.
Processing transactions and providing customer service. We may share information with third-party service providers who process payments on our behalf, assist with website services, and perform customer service functions.
Marketing and advertising. We share information with third-party vendors who support online advertising, data cooperatives, mobile advertising, data analytics, social media interactions, advertising networks, or any other activity that may be considered cross-contextual behavioral advertising or direct marketing.
Analytics. We may allow third-party service providers to use tracking technologies on the website to collect information about how you use the website over time. This information may be used for (including but not limited to) analyzing and tracking data, determining the popularity of certain content, and better understanding your online activity.
Security and fraud prevention. We share information with third parties who provide us with security and fraud prevention services.
Legal requirements. We may share your information when permitted or required by any applicable law, upon receipt of a subpoena or other legal process, or when we believe it is necessary to investigate or remedy any actual or potential violation of our policies, or to protect the rights, property, and safety of others.
Asset transfer. If we reorganize or otherwise transfer all or part of the website or our assets to another organization (for example, in the course of a merger, dissolution, or liquidation), your information may be shared with the transferee; however, we will require the transferee to abide by the commitments we have made in this Privacy Policy.
We generally do not “sell” information in the traditional sense. However, we share data with third parties for marketing and advertising purposes, which may be considered a “sale” or “sharing” under certain laws. In the past 12 months, we have shared the following categories of information with third parties for marketing and advertising purposes: (1) persistent identifiers, such as unique device identifiers, email addresses, account information, IP addresses, information related to your browser and operating system, or any information you provide through this website; and (2) user activity data, which is data generated through your activity on this website.
How We Use Cookies. This website uses cookies, web beacons, and other tracking technologies to collect, use, and share your information with third parties as described in this Privacy Policy. These technologies help us store your preferences and settings, enable you to log in, collect information such as browser type and operating system, provide interest-based advertising, combat fraud, analyze the performance of our website or services, and achieve other legitimate purposes.
The cookies used on this website may include: (1) necessary cookies that are essential for the basic functionality of the website, such as storing your preferences; (2) social media cookies, used to show you ads and content based on your social media profile and activity on other websites; (3) analytics cookies, used to better understand how you use this website and to improve our website and services; and (4) advertising cookies, used to show you relevant ads. If you have previously provided us with information, the unique identifier in the cookie may link the information collected through that cookie to your information. We may share aggregated cookie and tracking information that does not directly identify you with third parties.
Some content on this website may be provided by third parties who use cookies and other tracking technologies to collect information about your use of this website in order to serve you targeted advertising. We do not control these third parties’ tracking technologies or how they are used. We may display certain advertisements on this website or allow service providers, advertisers, ad networks, or other third parties to place advertisements on this website. In addition, we may use third-party software to serve advertisements on this website, conduct email marketing campaigns, and manage other interactive marketing activities. This third-party software may use cookies, web beacons, or similar tracking technologies to help us manage and optimize your online experience.
Most web browsers are set to accept cookies by default. You can usually choose to set your browser to disable or reject cookies. Please note that disabling or rejecting cookies may affect the availability and functionality of the website or certain parts of the website. Please also note that we may still use information collected before you disabled cookies; however, we will not collect any further information from disabled cookies.
Do Not Track Signals. “Do Not Track” (DNT) is a privacy preference setting that allows users to set their browser to automatically send a signal to our website requesting that we not track their browsing activity across different websites. However, there is currently no universal standard for sending and receiving DNT signals. Therefore, we cannot guarantee that we will respond to all DNT signals, but we will identify and respond to them where required by applicable privacy laws, such as when using HTTP header fields or Java objects.
Information Security. We have implemented measures designed to secure your information from accidental loss and from unauthorized access, use, alteration, and disclosure. The security of your information also depends on you. Where you have been given (or have chosen) a password for access to certain parts of our website, you are responsible for keeping this password confidential. Do not share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk. We are not responsible for any circumvention of the privacy settings or security measures contained on this website.
Children’s Policy. We do not use this website to solicit information from or market to children under the age of 18. By using this website, you represent that you are at least 18 years of age. We encourage parents and legal guardians to monitor their children’s internet usage and instruct their children never to provide personal information through this website or any other website without parental consent. If you believe that a child has provided us with personal information through this website, please contact us, and we will make reasonable efforts to locate and delete that information.
Links to Other Websites and Third-Party Actions. This website may contain links to third-party websites. We strive to provide links only to other quality websites. However, we have no control over these linked websites or any third parties. Any information collected by websites other than this website is not subject to this Privacy Policy. We are not responsible for the content or the privacy and security practices and policies of any third parties, including other websites that may be linked to or from this website. We recommend that you carefully review the privacy policy terms of other websites before providing them with personal information.
Information Submitted from Outside the United States: We control and operate our online and mobile resources from within the United States. Information collected through this website may be stored and processed in the United States or any other country where we or our suppliers have facilities. While we do not actively block or monitor visitors from other countries, this website is intended for U.S. visitors only. Therefore, this Privacy Policy complies with U.S. laws and practices and does not apply to other laws (including European data security and privacy laws). Applicable U.S. laws, including those contained in this Privacy Policy, will apply in place of your country’s data protection laws. That is, you expressly and unambiguously acknowledge that this Privacy Policy, and not the laws of your country, will govern how we collect, store, process, and transfer your personal information. Similarly, regardless of any translation you may attempt, the English version of this Privacy Policy is the final version.
Exercising Your Privacy Rights: Depending on the privacy laws of your jurisdiction (such as the California Consumer Privacy Act (CCPA)), you may have certain rights and may request that we fulfill those rights. These rights may include:
The right to know. You can request that we disclose the information we collect about you, and explain the purposes for which the information is used, whether and with whom it is shared, and the sources of the information.
The right to delete. You can request that we delete the information we hold about you, subject to certain exceptions.
The right to correct. You have the right to request that we correct the information we store about you.
The right to opt-out of the sale or sharing of your personal information. You can request that we not sell or share your information. You can click here to opt-out of the sharing or sale of your information.
The right to opt-out of targeted advertising. You can request that we stop serving you targeted advertising.
The right to data portability. You can request that we provide you with a copy of the information we have on file about you.
California’s “Shine the Light” law (California Civil Code Section 1798.83) permits users who are California residents to request a list of the categories of personal data (if any) that we disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, and the names and addresses of those third parties. Each person may submit only one such request per year. Requests must be sent to the following email address and are completely free of charge.
Unless otherwise specified, we will use your email address as your authentication credential. Exercising your rights under these terms will not result in any discrimination against you. We will treat you the same as all other users.
We will respond to your request to exercise any of the above rights as soon to you as possible in writing (including email) or verbally as requested, but in any case, no later than one month after receiving your request. In exceptional circumstances, we may extend this period by up to two months and will inform you of the reasons. If you wish to exercise any of the above rights, please contact us using the contact information provided above.
Promotional Information. By registering to join our promotional list, you expressly authorize us and our agents or suppliers to send you targeted advertising messages via email, text message, telephone or mobile phone (including using automatic dialers, predictive dialers, programmable dialers or similar dialing software) or any other communication method we may use. Your consent is not a condition of purchase. Where applicable, you expressly acknowledge that you are solely responsible for all charges imposed by your mobile service provider.
If you no longer wish to receive promotional emails, please click the “unsubscribe” link at the bottom of the email. If you no longer wish to receive promotional text messages, please reply “STOP,” “END,” “CANCEL,” “UNSUBSCRIBE,” or “QUIT” to any text message from us. We may share your data, including your text message subscription or consent status, with third parties who assist us in providing text messaging services, including but not limited to platform providers, telephone companies, and any other vendors who assist us in sending text messages.
Retention Period. Personal information is stored only when necessary. The storage period is determined by the purpose for which the information was collected and applicable laws. Our retention periods are based on two factors: (1) the nature of our relationship with the data subject; and (2) any legal obligations we must fulfill.